An ice maker that has stopped making ice usually has a simple cause, from a frozen line to a clogged filter. Here is how to work through it, and when to book professional fridge repair in Ottawa.
We fix ice makers across the Ottawa area, from Nepean to Orleans. Start with the water and the temperature.
In this article
Why an ice maker stops working
- Frozen water line. The fill tube freezes and blocks water from reaching the tray. Very common.
- Clogged or overdue water filter. A filter past its life restricts water flow.
- Faulty water inlet valve. The valve that feeds the ice maker can fail or clog.
- Raised shut-off arm or off switch. If the arm is up or the ice maker is switched off, it will not make ice.
- Freezer too warm. Above -15 C the ice maker will not cycle properly. Aim for -18 C.
Save your money
Change your fridge water filter every 6 months. A clogged filter is one of the most common and cheapest ice-maker fixes, and it also keeps your water tasting clean.
What you can check yourself
- Confirm the ice maker is switched on and the shut-off arm is down.
- Check the freezer is at -18 C and give it time to reach temperature.
- Replace the water filter if it is over 6 months old.
- Look for a frozen fill tube and thaw it gently with warm water if blocked.
What the repair costs in Ottawa
| Repair | Typical range |
|---|---|
| Diagnostic or service call | $90 to $160 |
| Water filter (if needed) | $40 to $90 |
| Water inlet valve | $150 to $340 |
| Ice maker assembly | $250 to $500 |
Pricing note: These ranges are estimates based on typical Ottawa market rates as of 2026. Your actual price depends on the model, the brand and parts, and whether the visit is scheduled or same day. Parliament Appliance Repair always gives an upfront quote before any work begins.
When to call a technician
If the filter is fresh, the freezer is cold, and the line is clear but there is still no ice, the inlet valve or ice-maker assembly is likely at fault. We service every brand, including Samsung and LG fridge repair, across Kanata and Ottawa.
Frequently asked questions
Why did my ice maker suddenly stop working?
A sudden stop is often a frozen fill line or a shut-off arm knocked into the up position. Both are quick to check before anything else.
How long does an ice maker take to make ice again?
After a repair or reset, most ice makers produce a full batch within 6 to 12 hours, once the freezer is holding -18 C.
Does the water filter affect the ice maker?
Yes. A clogged or overdue filter restricts water flow and is a very common reason for little or no ice. Replace it every 6 months.
How much does an ice maker repair cost?
In Ottawa, a valve or assembly repair usually runs $150 to $500 depending on the part and brand. A filter is much less.
No ice again? Parliament Appliance Repair fixes ice makers across Ottawa. Call (613) 509-1466 or request a free estimate.