When an appliance breaks down, the first question is always the same: is it worth repairing, or is it time to replace? A simple framework makes the decision on whether to repair the appliance or replace it much easier. Here is how Ottawa homeowners can weigh it up.
This comes up on nearly every service call, from Kanata to Nepean. Three things decide it: the repair cost, the age of the unit, and how much a comparable new one would run.
In this article
The 50 percent rule
The common guideline is this: if the repair costs more than half the price of a comparable new appliance, replacement may be the better choice. If it costs less, repair usually wins, especially for a unit that is not near the end of its life.
People often ask: is it cheaper to repair or replace an appliance?
For most mid-life appliances, repair is cheaper. A fan, valve, belt or control board is a fraction of the cost of a new unit plus delivery and installation. Replacement only makes sense when the repair is expensive and the appliance is already old.
How long appliances last
Age is the second half of the decision. Here is the typical lifespan of the appliances we repair most.
| Appliance | Typical lifespan |
|---|---|
| Refrigerator | 10 to 15 years |
| Washer or dryer | 10 to 13 years |
| Dishwasher | 9 to 12 years |
| Oven or range | 13 to 15 years |
| Freezer | 12 to 16 years |
If your appliance is comfortably within that range, a repair is usually the smart, affordable choice. If it is near or past the end, weigh replacement more seriously.
Repair vs replace at a glance
| Choose repair when | Consider replacing when |
|---|---|
| The unit is under 8 years old | It is past its typical lifespan |
| Repair is under half a new unit | Repair is more than half a new unit |
| It is a one-off fault | It keeps needing service |
| Parts are available | Parts are discontinued |
Save your money
Before replacing, get a firm repair quote. Many homeowners replace a fridge or washer over a fault that would have cost a few hundred dollars to fix. A high-end unit is almost always worth repairing, and newer ENERGY STAR certified appliances only pay off over years, not months.
Other factors that matter
A high-end or built-in appliance, such as a Sub-Zero refrigerator or a Wolf range, is almost always worth repairing given the cost and installation involved. Energy efficiency, how often the unit has needed service, and the availability of parts all play a role too.
Get an honest assessment
The best way to decide is a proper diagnosis with an upfront quote. Our technicians will tell you honestly whether a repair makes sense or whether your money is better spent on a replacement. We service every major appliance across Ottawa, from washers and ovens to dishwashers.
Frequently asked questions
What is the 50 percent rule for appliances?
If a repair costs more than half the price of a comparable new appliance, it is often better to replace. Under half, and repair is usually the smarter spend.
Should I replace a 12-year-old fridge or repair it?
It depends on the repair cost. A 12-year-old fridge is near the end of its typical life, so an expensive repair may not be worth it, but a cheap fix like a fan or thermostat usually is.
Are built-in appliances worth repairing?
Almost always. Built-in and high-end units cost far more to replace and involve cabinetry and installation, so repair is nearly always the better value.
How much does an appliance diagnosis cost in Ottawa?
A diagnostic visit typically runs $90 to $160, and it gives you a firm repair quote so you can make an informed repair or replace decision.
Not sure whether to fix it or replace it? Parliament Appliance Repair gives honest, upfront advice across Ottawa and the surrounding area. Call (613) 509-1466 or request a free estimate.

