Cancellation & Rescheduling Policy

We understand that schedules change. This policy explains how Parliament Appliance Repair handles appointment changes, cancellations, and missed visits.

Rescheduling an Appointment

If you need to change your appointment time, please contact us as early as possible. We will do our best to move your visit to the next available time that works for your schedule.

Cancellations

Please notify us as soon as possible if you no longer need service. Early notice allows us to offer the appointment to another customer waiting for appliance repair.

Missed Appointments

If a technician arrives and cannot access the appliance, cannot reach the customer, or the appointment is cancelled after arrival, a service call or travel-related charge may apply.

Technician Arrival Windows

Arrival times may be affected by traffic, previous appointments, parts pickup, or emergency repair requests. We aim to communicate clearly if timing changes.

Emergency Changes

If there is an emergency or unexpected issue, contact us as soon as possible. We will review the situation and help reschedule where possible.